Policies

Introduction

Alpha AI ("we," "us," "our") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide when you visit the website [alphai.com] (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [info@alphai.com].

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information").
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• For our internal business purposes, such as data analysis, improving our services, and enhancing the user experience.

Disclosure of Your Information

We do not sell your personal information. We anonymize all user information so that users are not identifiable. We do not share or disclose anonymized information to third-party services or vendors.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Effective Date: June 2020

Alpha AI specializes in digital services, which are delivered electronically. Therefore, we do not offer physical shipping of products. Our services, including online consultations, sessions, and digital product deliveries, are conducted via secure online platforms or direct communication channels such as email. 

Effective Date: June 2020

These terms govern your use of our services and website:

1. Acceptance of Terms: By accessing our services, you agree to these terms.
2. Service Description: We provide IT consulting, software development, AI product development, and educational initiatives.
3. User Obligations: You agree to use our services lawfully and ethically.
4. Payment: Services are booked and paid for after confirmation. We screen clients' profiles before issuing payment links.
5. Intellectual Property Rights: All content, products, and services are the property of Alpha AI.

Effective Date: June 2020

Our cancellation and refund policy is designed to be fair and transparent:

1.  Cancellation: Clients may cancel their services as per the agreed terms.
2. Refunds: Refunds are issued only under mutually agreed circumstances. All refund requests must be communicated through corporate@alphaai.biz. Refunds will be processed within 5-7 working days from the date of approval and the amount will be credited to the customer's bank account.
3. No-Shipping: As our services are digital, there is no shipping involved, and thus, no shipping-related refunds.
4. Dispute Resolution: Disputes will be resolved amicably or as per applicable laws of The Union of India. 

Contact Information

For any inquiries regarding the delivery of our services, please contact us at: [info@alphai.com] or +91-9456291285 (Official Contact Number).